Terms and Conditions


By accessing KiwiPetz 2008 Limited web pages you agree to the following terms:

  • The content of the KiwiPetz 2008 Limited pet shop is protected by the KiwiPetz 2008 Limited copyright, all rights reserved.
  • Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of KiwiPetz 2008 Limited is prohibited.
  • Printing copies of extracts from these pages for your personal use only is allowed. Certain documents on the KiwiPetz 2008 Limited shop may be subject to additional terms indicated in those documents.
  • The contents of KiwiPetz 2008 Limited web pages are provided "as is". Thus, except as required by applicable law, no warranty of any kind, either expressed or implied, is made in relation to the accuracy, reliability or content of the pages.
  • KiwiPetz 2008 Limited reserves the right to revise the pages or withdraw access to them at any time.
  • KiwiPetz 2008 Limited assumes no responsibility for material created or published by third parties that the KiwiPetz 2008 Limited shop eventually has a link to.
  • KiwiPetz 2008 Limited reserves the right to cancel orders and refund the customers money should a pricing error occur or for any other reason.

Shipping Terms & Conditions:


Shipping and Returns – We aim to have 99.9% of our products in stock to make our deliveries as quick as possible. Most items that are in stock are dispatched the same day providing you have your order in before 12pm Monday to Friday. Most items are delivered overnight in the North Island & stretch out to 48 hours for the South Island. Bigger items may take a bit longer but we will let you know this during your order. Please allow up to 10 working days for your delivery.

Some goods we may need to get from our warehouse, so, not all products advertised on our website are immediately available for pickup. If you have an urgent request please contact us prior to placing your order to ensure that we can accommodate your requests

If you have any issues with deliveries please don’t hesitate to contact us.

Shipping Rates

Spend over $50 and get free shipping nationwide.

Free shipping excludes:

Excludes all Islands except North & South Island of New Zealand and any other countries outside of New Zealand.

Unfortunately we are unable to offer free delivery on Rural Delivery – a fee of $12.50 will apply for all rural delivery items

If you purchase an over sized item (eg. bird cage, rabbit hutch, guinea pig hutch, fish tank, dog kennel) we will contact you prior to us processing  your order with a courier cost – you can then either accept or cancel your order.